Privacy Policy

Introduction

At RentRemind, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the site, and you waive the right to receive specific notice of each such change or modification.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you register for our services, express interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

• Name, email address, telephone number, and mailing address
• Billing information, such as payment method details and billing address
• Account credentials, such as usernames and passwords
• Property details related to properties you manage or rent
• Tenant information that you provide to us

Automatically Collected Information

When you visit our website or use our services, we may automatically collect certain information about your device, including:

• Device type, operating system, and browser type
• IP address and geolocation information
• Browsing actions and patterns, including the pages you view and links you click
• Time spent on pages and how you interact with our services

This information is collected using cookies, web beacons, and other tracking technologies.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Create and manage your account
• Provide and deliver the services you request
• Process payments and send invoices
• Send administrative information, such as updates to our terms, conditions, and policies
• Respond to inquiries and provide customer support
• Send you marketing and promotional communications (with your consent)
• Improve our website, products, and services
• Protect against fraudulent, unauthorized, or illegal activity
• Comply with legal obligations

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, asset sale, or in the unlikely event of bankruptcy, your personal information may be transferred as a business asset.

Third-Party Service Providers

We may share your information with third-party vendors, service providers, and other third parties who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Privacy Rights

Account Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your information
• Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, and/or comply with legal requirements.

Cookies and Similar Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website.

Marketing Communications

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list; however, we will still need to send you service-related emails that are necessary for the administration and use of your account.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

RentRemind
1827 Bayview Drive
San Francisco, CA 94123
privacy@rentremind.com
(800) 555-1827