Please read these terms carefully before using our platform
Last Updated: March 15, 2025
By accessing or using the RentRemind platform, website, and services (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.
These Terms of Service constitute a legally binding agreement between you and RentRemind regarding your use of the Services. We reserve the right to modify these terms at any time. We will provide notice of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of the Services following such changes constitutes your acceptance of the updated Terms.
RentRemind provides a platform that enables property owners and managers to streamline rent collection, send automated reminders, track payments, and manage tenant communications. Our Services may include but are not limited to:
RentRemind reserves the right to modify, suspend, or discontinue any part of the Services at any time without prior notice.
To use our Services, you must be at least 18 years old and capable of forming a binding contract. When you register for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to promptly notify RentRemind of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.
When using our Services, you agree to:
You acknowledge that you are solely responsible for all information, data, and content that you submit or upload through the Services.
RentRemind offers various subscription plans and may charge fees for certain Services. By subscribing to a paid plan, you agree to pay all fees in accordance with the pricing and payment terms presented to you. All payment obligations are non-cancelable, and fees paid are non-refundable, except as expressly provided in these Terms.
We use third-party payment processors to bill you through a payment account linked to your account. The processing of payments will be subject to the terms, conditions, and privacy policies of the payment processor, in addition to these Terms.
We reserve the right to change our prices at any time. If we change pricing for a subscription plan, we will provide notice of the change through email or our website at least 30 days before the change takes effect.
The Services and their contents, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are the property of RentRemind or its licensors and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Services for their intended purposes subject to these Terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless applicable laws prohibit these restrictions or you have our written permission.
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your information. By using our Services, you consent to our collection and use of your data as outlined in our Privacy Policy.
You retain all rights to your data that you upload, submit, or display through our Services. By providing data to RentRemind, you grant us a worldwide, non-exclusive license to use, host, store, reproduce, modify, create derivative works, communicate, publish, display, and distribute such data for the purposes of operating, promoting, and improving our Services.
To the maximum extent permitted by law, RentRemind and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with these Terms or your use of the Services.
In no event shall our total liability to you for all claims related to the Services exceed the amount paid by you to RentRemind for the Services during the twelve (12) months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless RentRemind and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to:
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.
You may terminate your account at any time by contacting us and requesting account deletion. Termination of your account may result in the deletion of your account information and data, although we may retain certain information as required by law or for legitimate business purposes.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in New York County, New York.
If you have any questions about these Terms of Service, please contact us at:
RentRemind
1827 Bayview Drive
San Francisco, CA 94123
legal@rentremind.com
(800) 555-1827